Your Junk Removal Appointment Guide
Your junk removal appointment with Junk Hubris is now scheduled, and we’re looking forward to helping you reclaim your space. Specifically, this page covers everything you need to know—from pricing and preparation to items we can’t accept.
Above all, we want your junk removal appointment to go as smoothly as possible. Therefore, please review the information below, and don’t hesitate to contact us if you have any questions before we arrive.
Additionally, our eco-conscious approach means we recycle or donate up to 70% of materials—so you can feel good about responsible disposal.
What Happens During Your Junk Removal Appointment
Here’s your step-by-step guide to a smooth junk removal appointment experience
1. Confirmation Sent
First, you’ll receive a confirmation via email or text message. This message includes your appointment details and our crew’s contact information.
2. Appointment Reminder
Next, we’ll confirm your appointment time and answer any questions before arrival. As a result, you’ll know exactly when to expect us.
3. We Arrive On Time
Then, our crew arrives at your scheduled time with our 12ft flatbed truck. In other words, we show up ready to work.
4. On-Site Assessment
After that, we review what needs removal and provide a final price quote. Most importantly, we do this before starting any work.
5. We Do All the Work
Meanwhile, you can sit back and relax. Our crew handles all loading, hauling, and cleanup—so you don’t need to lift a finger.
6. Final Sweep
Finally, we sweep up the area and leave your space clean and clutter-free. We then collect payment after completing the job.
Junk Removal Appointment Pricing
Transparent pricing with no hidden fees—here’s how it works
How Our Pricing Works
We base our pricing on the volume of junk we remove, measured in cubic yards. Initially, we provide an upfront estimate when you book. Then, we confirm the final price on-site before we begin work.
- Pricing: $50/cubic yard | $125 minimum (1 cubic yard ≈ 3ft × 3ft × 3ft)
- Full Truck Load: Typically 10-12 cubic yards
💳 Payment Methods We Accept
We make payment easy and convenient with multiple options:
- Cash – Always welcome
- Personal or Business Checks – Made payable to Junk Hubris LLC
- Credit & Debit Cards – Visa, Mastercard, American Express, and Discover (processed securely via Stripe or Wave)
- Venmo – Mobile payment or tap to pay on-site
- Apple / Google Pay – Digital Wallets
- PayPal – Send payment to our business account
- CashApp – Another convenient mobile option
Payment is due upon completion of service. We’ll provide a receipt for your records.
⚠️ Additional Charges May Apply
In some situations, we may need to add fees to cover extra labor, equipment, or disposal costs. However, we always discuss these charges before starting work.
🏢 Stairs & Multi-Story Access
When heavy items require stair navigation, we may add labor charges. For example:
- Second floor: $25-$75 (depending on item weight and stair configuration)
- Third floor or higher: $50-$150 per floor
- Narrow, spiral, or exterior staircases may require additional labor
📏 Long Carry Distance
If our truck cannot park within 50 feet of the pickup location, we add a distance fee. Specifically:
- 50-100 feet: $25-$50
- Over 100 feet: Additional charges based on distance and item weight
🏋️ Heavy or Oversized Items
Extremely heavy or bulky items require specialized handling. Consequently, we quote these items individually:
- Safes over 500 lbs: We quote based on weight and access
- Commercial equipment: We quote on-site
- Items requiring disassembly or demolition work
♻️ Special Disposal Fees
Certain items have higher disposal costs at recycling facilities. As a result, we add fees for:
- Appliances with Freon (refrigerators, AC units, dehumidifiers): $25-$50 per unit
- CRT TVs and monitors: $25-$40 per unit
- Tires: $10-$25 per tire (depending on size)
🔧 Difficult Access or Conditions
Similarly, we may add charges for challenging situations such as:
- Items buried under debris that require extensive sorting or excavation
- Hoarding situations that require sensitive, time-intensive handling
- Items that require extensive disassembly before removal
- Inaccessible locations that require special equipment or techniques
✓ Most importantly, we discuss and agree upon all additional charges BEFORE we begin work. Therefore, you’ll never face surprises or hidden fees.
Items We Cannot Accept
For safety and legal reasons, we cannot remove the following items during your junk removal appointment
🚫 Hazardous Materials
We do not hold a license to handle hazardous waste. Therefore, we cannot accept:
- Paint, stains, solvents, and chemicals
- Motor oil, gasoline, and diesel fuel
- Pesticides, herbicides, and fertilizers
- Propane tanks or compressed gas cylinders
- Car and industrial batteries
- Cleaning chemicals and household toxins
Instead, contact your local hazardous waste facility or visit Oregon DEQ for proper disposal options.
⚠️ Asbestos-Containing Materials (ACMs)
We do NOT hold a license for asbestos abatement. Moreover, Oregon law requires proper testing and licensed removal for asbestos-containing materials, which may include:
- Old siding, roofing, or insulation
- Vinyl floor tiles and adhesive
- Popcorn ceilings (pre-1980s)
- Pipe and boiler insulation
- Old fencing or building materials
IMPORTANT: If you suspect asbestos in any materials, you must have them professionally tested and abated BEFORE your junk removal appointment. Otherwise, you may violate the law.
To find licensed contractors, contact Oregon Health Authority for asbestos testing and abatement services.
⚠️ CUSTOMER LIABILITY FOR ASBESTOS CONTAMINATION
If we discover asbestos-containing materials (ACMs) after loading items into our truck, the customer becomes financially responsible for all costs. These include proper disposal, decontamination, and any regulatory fines or penalties. Consequently, costs can range from $2,000-$10,000 or more depending on the extent of contamination. By law, you must disclose any suspected or known asbestos before our arrival. Failure to disclose ACMs may result in additional legal liability.
🐛 Bedbug-Infested Items
For the safety of our crew—and to prevent contamination of our truck and other customers’ items—we cannot remove:
- Mattresses, box springs, or furniture with active bedbug infestations
- Items from homes with known bedbug problems
- Upholstered furniture showing signs of infestation
However, we can remove items that have been professionally treated and certified bedbug-free. Alternatively, items wrapped in sealed plastic bags for at least 30 days may qualify for removal on a case-by-case basis.
Instead, contact a pest control professional or your local waste facility for guidance on bedbug-infested item disposal.
⚠️ CUSTOMER LIABILITY FOR BEDBUG CONTAMINATION
If we discover bedbugs after loading items into our truck, the customer becomes financially responsible for professional extermination and decontamination costs of our vehicle and equipment. As a result, you may face treatment costs ranging from $500-$2,000 or more. Therefore, please disclose any bedbug concerns before your junk removal appointment.
🚧 Additional Restricted Items
In addition, we cannot accept the following items:
- Medical waste: Needles, syringes, and biohazard materials
- Radioactive materials: Smoke detectors (small amounts OK) and industrial equipment
- Large quantities of dirt, rocks, or concrete: (Small amounts OK—contact us to discuss)
- Food waste or garbage: Use your regular trash service instead
- Dead animals: Contact animal control for assistance
- Firearms or ammunition: Contact your local police department for disposal
❓ Not Sure If We Can Take It?
If you’re unsure whether we can remove a specific item during your junk removal appointment, please ask us before we arrive! Simply send us a photo or description via text or email, and we’ll let you know right away.
Contact us: Call or text (503) 489-8352, or email info@junkhubris.com
How to Prepare for Your Junk Removal Appointment
Follow these simple steps to ensure a smooth pickup experience
✓ Point Out What Goes
Simply show our crew what you want removed. In fact, you don’t need to move or sort anything—we’ll handle it all for you.
✓ Clear a Path
If possible, clear a walking path from the items to your exit. This helps us work faster and, in turn, keeps your other belongings safe.
✓ Secure Valuables
Remove any valuables from furniture or drawers before we arrive. Otherwise, we might accidentally discard important items during the cleanout.
✓ Parking Access
Our 12ft flatbed truck needs accessible parking. If parking is limited, please let us know in advance so we can plan accordingly.
✓ Identify Special Items
Let us know about items that might contain hazardous materials or asbestos. Similarly, tell us about items requiring special handling, such as pianos or safes.
✓ Be Available
Someone 18 or older should be present during your junk removal appointment. This person needs to point out items, approve the final quote, and provide payment after we complete the job.
Our Eco-Friendly Commitment
We prioritize recycling and donation to minimize landfill waste
♻️ We Recycle
First, we take metal, electronics, appliances, and other recyclable materials to appropriate recycling facilities.
🤝 We Donate
Additionally, we donate usable furniture, household goods, and clothing to local charities and thrift stores. As a result, your items benefit our community.
🌱 Reduced Landfill
Through recycling and donation, we divert as much as possible from landfills. Consequently, we support a greener Portland Metro area.
Cancellation & Rescheduling Your Junk Removal Appointment
We understand that plans change. Therefore, here’s our policy for your junk removal appointment:
- Free Cancellation: You can cancel or reschedule up to 24 hours before your appointment at no charge
- Same-Day Changes: Changes within 24 hours may incur a $50 rescheduling fee
- No-Shows: If we arrive and you’re not available, we charge a $75 trip fee
To cancel or reschedule, call or text us at (503) 489-8352, or email info@junkhubris.com
We’re here to work with your schedule—just give us a heads up as soon as possible!
Questions About Your Junk Removal Appointment?
We’re here to help make your experience as smooth as possible
Don’t hesitate to reach out if you have any questions about what we can take, pricing, or your junk removal appointment. We’re happy to help!
We Look Forward to Your Junk Removal Appointment!
Thank you for choosing Junk Hubris. We’re committed to providing professional, eco-friendly service that exceeds your expectations.
See you soon!